What are Add-Ons?
Add-Ons are items you can add on to your pledge if you wanted to choose more pins, stickers, or other merchandise to add to your current pledge. Some Add-On exclusive items include buttons and shirts, things that were not offered during the original Kickstarter.
Last updated: July 14, 2021 11:59
I've moved! Will I be able to change my address?
YES! You will have time to change your address before we begin manufacturing.
Last updated: July 14, 2021 11:59
When will manufacturing begin?
We are hoping to begin manufacturing in the first week of August (August 1st to August 7th). We will be sharing updates through Kickstarter and through our Discord server on the manufacturing process.
Last updated: July 14, 2021 12:01
When will you begin shipping?
Our hope is to begin shipping by no later than January. I do not think that the manufacturing will take this long, but the only biggest orders for pins I’ve done in the past took around 60 business days to complete and this order will be much bigger. We will keep you all posted on shipping progress as we get through it all!
Last updated: July 14, 2021 12:05
Do you have any other pin projects I can support?
We do not have any current pin collection projects at this time, however, we do plan to make more in the future. Currently, we open frequently for custom pins of your animalistic characters (whether it be fursonas, OC’s, or pets), that you can check out at http://thatonepinkdog.studio/pin-prices
Last updated: July 14, 2021 12:06
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.